ET q Enter a check number you've received and click submit. Q H, f ET /ZaDb 6 Tf . Providers with questions on EFT or ERA setup can contact Change Healthcare at 866.506.2830 (option 1). What codes would be appropriate to consider for a telehealth visit with a patient who wants to receive health guidance related to COVID-19? LiveHealth Online: Covered at 100%; no member cost share. Please contact the health plan benefitadministrator listed on the enrollee ID card. 1 1 6.04 6.04 re 0 0 8.04 8.04 re Important facts about coronavirus COVID-19 for providers Learn more ABOUT US *For HMO members only. endstream endobj 73 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream q 1 1 67.84 12.881 re f endstream endobj 93 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream COVID-19 testing, treatment, and vaccines. 1 1 6.04 6.04 re Administrator Name and Address . endstream endobj 72 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream n Does HealthLink expect any slowdown with claim adjudication because of COVID-19? f If you need to update the information associated with your State of Illinois Digital ID, then choose 'Manage Digital ID'. 1.482 1.9891 Td Check this site for claim payments as they are updated with your provider. HlP0+z`+Up`{y[K"E72ZUC mTcd3~\;$9);F)~!Z]~/. How is HealthLink reimbursing participating hospitals that perform COVID-19 diagnostic testing in an emergency room or inpatient setting? As a result, our Customer Service department has been receiving a high volume of calls and you may experience longer wait times than usual. outlined below so we're able to direct you to the appropriate network of participating providers. f (4) Tj Submit Telehealth with the CPT code for the service rendered, Place of Service Code (POS) "02", and append either modifier "95" or "GT". Health premier plan as an employee, the cost of artificial organs such as an mph from the internet, state of illinois pays a bachelor of a oid this. 0 0 7.92 8.04 re 5.778 TL endstream endobj 102 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream City State ZIP code Home phone no. endstream endobj 60 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream open menu. q Q HealthLink, Inc., is an Illinois corporation. 0 0 8.04 8.04 re ET 0 endstream endobj 96 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 0.749023 g /ZaDb 6 Tf Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 63 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 113 0 obj <>/Subtype/Form/Type/XObject>>stream 0 0 8.04 8.04 re q healthlink seiu healthcare provider phone number. Expand the Remit Claim List at the bottom of the page to see all HealthLink claim numbers associated with that check. Q Monday - Friday: 8:00 AM - 5:00 PM (CST) Saturday - Sunday: Closed: Holidays: Closed : TOLL FREE: 800-624-2356 : Please note: To keep your login account from going inactive, logon at least once every 30 (thirty) days. 0.749023 g endstream endobj 70 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream HealthLink State of Illinois health plan members: (4) Tj 0 0 8.04 8.04 re @~-c3iE4N))J6R? 1.482 1.989 Td Note: CMS remains committed to ensuring providers are paid on a "first-in, first-out" basis. 2 NH Locations: Landcare Stone Madbury, NH Stratham Hill Stone Stratham, NH Shipping Nationwide. /ZaDb 6 Tf 0 0 8.04 8.04 re 5.778 TL Box 411580 St. Louis, MO 63141 HealthLink, Inc., is an Illinois corporation. HealthLink, Inc. is an organizer of independently contracted provider networks, which it makes available . H, W What is HealthLink doing in response to COVID-19? This benefit is effective through January 11, 2023. 1.482 1.989 Td 0.749023 g Patients can call Springfield Clinic at 217.528.7541 or 800.444.7541 between 8:00 am and 5:00 pm and ask for the "State Employee Hotline." Updated 06/09/11. (4) Tj Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 84 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream The following guidelines will help you receive the best possible service. Executive Staff. W endstream endobj 65 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream /ZaDb 6 Tf /ZaDb 6 Tf As time allocation for these cases continues to grow, physicians are concerned with additional workload and inefficiency in the workplace. (4) Tj contact: HealthLink at 8006242356; For the Hearing Impaired: 877-232-8388. H, 0.749023 g Chicago, IL 60607. BT HealthLink's continuity program includes recovery strategies for critical processes and supporting resources, automated 24/7 situational awareness monitoring for our footprint and critical support points, and HealthLink's Virtual Command Center for Emergency Management command, control and communication. We are fielding questions about the outbreak from our customers, members, providers and associates. %PDF-1.6 % (4) Tj Does HealthLink require use of a contracted provider for the COVID-19 lab test in order for waiver of the member's cost share to apply? (4) Tj How is HealthLink reimbursing providers for FDA-Approved COVID-19 Vaccines? Contact your clearinghouse and tell them you want to send claims electronically to HealthLink. Hd HealthLink is committed to answering your questions as efficiently and accurately as possible. endstream endobj 62 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream The State of Illinois will waive member cost shares for COVID-19 lab tests performed by participating and non-participating providers for the members enrolled in their health plan. /ZaDb 6 Tf H237402VH2P0P30E\i\\y@t..D$34.C=#C=KK.S=ss. BT MacNeal Hospital Psychiatry and Behavioral Health Servs. Will HealthLink cover telephone- only services in addition to telehealth via video + audio? 0.749023 g Q 1 1 6.04 6.04 re n /ZaDb 6 Tf W Q Q In addition, the Bureau of Benefits administers a wide range of other programs including the State dependent and medical care assistance program for State workers, retirees, and their qualified dependents, the State commuter . /ZaDb 6 Tf 1 1 6.04 6.04 re endstream endobj 64 0 obj <>/Subtype/Form/Type/XObject>>stream B|3y%YYC[yY)xureqHo)z7>+T=))2~jSB>hR5 B$|K= endstream endobj 104 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream ET endstream endobj 61 0 obj <>/Subtype/Form/Type/XObject>>stream BT ET Our plans are made for you - focused on the care, coverage and service you deserve. ET Check this site for claim payments as they are updated with your provider. Work phone no. W M,.@. ~9 endstream endobj 74 0 obj <>/Subtype/Form/Type/XObject>>stream h0W0PP0 Based on the State of Illinois Executive Order 2020-09, issued March 19, 2020: CDC's official Coding and Reporting Guidelines. Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 81 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 0.749023 g We are not seeing any impacts to claims payment processing at this time. For questions about YouthCare, please call us at 844-289-2264 (TTY: 711). 0.749023 g Section 5. %PDF-1.6 % n *UniCare Life & Health Insurance Company (UniCare) and HealthLink, Inc. (HealthLink) are both separately incorporated and capitalized subsidiaries. W Which State of Illinois Benefit program do you have? Click on the ID Number next to each claim to get the payment details. Patients can call Springfield Clinic at 217.528.7541 or 800.444.7541 between 8:00 am and 5:00 pm and ask for the "State Employee Hotline." Updated 06/02/11. no.) This benefit is effective through January 11, 2023. H, endstream endobj 91 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream H, (0.00) Tj W ET Providers with questions on EFT or ERA setup can contact Change Healthcare at 866.506.2830 (option 1). No, prior authorization is not required for diagnostic services related to COVID-19 testing. /ZaDb 6 Tf Hospitals and Institutional Providers. To assist State of Illinois employees with their insurance questions, Springfield Clinic has established a special help line. 5.778 TL 1 1 6.04 6.04 re 5.778 TL The following guidelines will help you receive the best possible service. H, Thank you for participating in our networks and the care you provide to our members, your patients. 0 0 8.04 8.04 re STATE OF ILLINOIS PAYMENTS BEING RELEASED. Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 92 0 obj <>/Subtype/Form/Type/XObject>>stream f Rest assured that the team at HealthLink is staying abreast of all current information, and will adjust policies to support you and your patients as needed. Phone: 877-379-5802 W Back View the CDC's official Coding and Reporting Guidelines for the latest directives. Self-insured plan sponsors may opt out of waiving these costs. They: decide if a claim can be filed; see what the estate's resources are; ask the person handling the estate to open the estate or make a voluntary settlement; and. Our actions should reduce barriers to seeing a doctor, getting tested and receiving treatment. f Office of Inspector General. Welcome State of Illinois Benefit Plan Members. Due to the change in copayment amounts for the FY2014 plan year, managed care plan members were all sent new health insurance ID cards. Telehealth services: This benefit is effective through January 11, 2023. 0 0 8.04 8.04 re . HealthLink provides access to a network of doctors, hospitals and other healthcare facilities as part of a members' health plan. Section 1. For HealthLink Customer Service with dates of service before July 1, 2021: Toll Free: 800-624-2356: Hours: 8:00 a.m. to 5:00 p.m. (CST) ET endstream endobj 80 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 1.482 1.989 Td (4) Tj BT Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 99 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream ET W If you have questions, contact your BCBSIL Provider Network Consultant for assistance. Certain N. Illinois and Texas providers are contracted directly with UniCare. HealthLink is closely monitoring COVID-19 developments and what it means for our members and our healthcare provider partners. Address Update Messaging Toolkit. HealthLink is committed to help provide increased access to care and help alleviate the added stress on individuals, families and the nation's healthcare system. M,.@. endstream endobj 59 0 obj <>/Subtype/Form/Type/XObject>>stream W Members can visit LiveHealth Online or download the LiveHealth Online app to start a video visit with a board-certified doctor, psychiatrist or psychologist. If HealthLink finds that a practitioner fails to meet our minimum criteria because of sanctions, disciplinary action etc., we will follow the normal process of sending these applications to committee review, which will add to the expected average timeline. Q ET q BT 2002-2022 HealthLink, Inc. All rights reserved. Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 71 0 obj <>/Subtype/Form/Type/XObject>>stream In this time of unprecedented crisis in our nation and world, HealthLink is committed to providing support related to the COVID-19 emergency. 1.482 1.989 Td BT 5.778 TL q file the claim when the estate has been opened. q 5.778 TL Q COVID-19 Vaccine: Covered at 100%; no member cost share. 27.144 4.473 Td BT f 0 0 8.04 8.04 re W The HFS Bureau of Collections (BOC) files the claims on estates. Through "affiliate" terms outlined in the UniCare contract, providers are considered HealthLink participating providers allowing health care access to HealthLink members. BT Claims processed through 09/12/2022 have been released to Non-network providers. Telehealth services through electronic or telephonic method include medical consults, psychiatry, mental health treatment, substance use disorder treatment and related services. 1 1 6.0399 6.04 re BT ET HealthLink is committed to answering your questions as efficiently and accurately as possible. HealthLink OAP (Group #160000) PO Box 419104 St. Louis, MO 63141-9104: . We will verify this information when available. HealthLink will continue to process provider credentialing within the standard timeframe even if we are unable to verify provider application data due to disruptions to licensing boards and other agencies. COVID-19 treatment: if you are diagnosed with COVID-19, your treatment will be covered at 100%, with no member cost share. Our clinical team is actively monitoring external queries and reports from the Centers for Disease Control and Prevention (CDC) to help us determine what action is necessary on our part. (4) Tj HealthLink State of Illinois health plan members: COVID-19 diagnostic test and exam: Covered at 100%; no member cost share. ET COVID-19 diagnostic test and exam: Covered at 100%; no member cost share. xM]. 1-866-212-2851. n Care Coordination HealthChoice Illinois. (4) Tj endstream endobj 108 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream q /ZaDb 6 Tf We apologize for this inconvenience. See the latest information from the CDC: https://www.cdc.gov/coronavirus/2019-nCoV/hcp/clinical-criteria.html. 0 0 8.04 8.04 re Customer Service Representatives are available to assist you Monday - Friday. (4) Tj Your clearinghouse will need to know your National Provider Identifier (NPI) number and that HealthLink uses the (NEIC) Payer ID numbers: . 0.749023 g 2002-2022 HealthLink, Inc. All rights reserved. q The following forms only apply to plan participants enrolled in HealthLink OAP, Coventry Health Care OAP or the Quality Care Health Plan. f In addition, HealthLink has established a team of experts to monitor, assess and help facilitate timely mitigation and response where it has influence as appropriate for the evolving novel coronavirus threat. Q f 5.778 TL You or your patient can contact the benefit administrator listed on the member ID card with questions regarding coverage for all other members. endstream endobj 82 0 obj <>/Subtype/Form/Type/XObject>>stream Based on the State of Illinois Executive Order 2020-09, issued March 19, 2020: W H, 1 1 6.04 6.04 re 312-491-1956 # 644. Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 89 0 obj <>/Subtype/Form/Type/XObject>>stream 5.778 TL 1 1 6.04 6.04 re 1.482 1.9891 Td q BT There are 3 ways an estate may be handled: endstream endobj 88 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream n 0.749023 g q endstream endobj 270 0 obj <>stream Even if you're not enrolled in a HealthLink health plan, we've got tools to help you take charge of your health. hVmo8+d mP{k XK}K`k[K"Q$RC#K}FaD="$> |"9 l$_ G FLNmV(HvIu&&,LBeb n]N^lN3iR5SO5&5D5$|'&ve > Y X#8& @`q]xub&w^h1/i2^*`)+03=DxU_y+XNNLo y4{evk1Nj4Y@*7/N)yyoz{(|>M2.]^+jU[Mu]Wf=yU'RTm1OhsYElcL%;5xGP&}V]~IIC5%qA[7 cGJ$`#7n[BPc -3fky d8cDZ_FStC!;d4Ac)NF HMfgHf1#z8xk8c_;?f`oWk$bN^ 0 0 8.04 8.04 re Q endstream endobj 68 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream endstream endobj 85 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 1 1 6.04 6.04 re EMC 1.482 1.989 Td 1.482 1.989 Td HealthLink is monitoring COVID-19 developments and what they mean for our associates and those we serve. 0.749023 g H237402VH2P0P30E\i\\y@t..D$34.C=#C=KKC.S=ss. /ZaDb 6 Tf 1.482 1.989 Td HealthLink, Inc. is an organizer of independently contracted provider networks, which it makes available by contract to a variety of payors of health benefits, including insurers, third party administrators or employers. /ZaDb 6 Tf n /ZaDb 6 Tf 708-783-3140.. "/> 0.749023 g @:s"3$1?p)PCb{=8CY@A{; ?:oHj~(;.fYqg )IS?- dor`8Pb[D2> ]E20Cx9fd``r 'i36f[R+%v25A#> Ml@La #z endstream endobj 52 0 obj <>>> endobj 53 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 54 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 1 1 6.04 6.04 re q HealthLink State of Illinois health plan members: )@Y C3#(mT~HeA~@bzjB/DDQ@bQ*Pd[v-&-F ! 2'd@ 4 How can you ensure that your contracted providers can still provide services? 0 0 8.0399 8.04 re endstream endobj 115 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream It has come to our attention that HealthLink OAP inadvertently sent new health insurance ID cards to all individuals who were ever a dependent in the past on the HealthLink OAP members coverage. (4) Tj Claims Payment Delays. Q ET q n endstream endobj 103 0 obj <>/Subtype/Form/Type/XObject>>stream 1 1 6.04 6.04 re Q 0.749023 g BT endstream endobj 76 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream ET H, Molina Medicare Members Formulary List of Covered Drugs. ET BT User Guide 05 - Claim Status: User Guide 06 - Payment Status: User Guide 07 - My Requests: User Guide 08 - Programs and Services: User Guide 09 - Forms and Manuals: User Guide 10 - Policies and Procedures: User Guide 11 - Utilization Management: User Guide 12 - My HealthLink Messages: User Guide 13 - Find a Payor: User Guide 14 - My Network . (4) Tj see how the buying power of millions of seiu members helps you: manage finances better: get competitive rates on everything from credit cards to personal loans. Pfk`/h30D~pRD} p~i};0f82mD#1&/i+: endstream endobj 69 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 66y% 5.778 TL endstream endobj 94 0 obj <>/Subtype/Form/Type/XObject>>stream Local Government Health Plan (LGHP . (4) Tj 5.778 TL BT And if you're already a HealthLink . 0 0 8.04 8.04 re H237402VH2P0P30E\i\\y@t..D$34.C=#C=KKC.S=ss. q 1 1 6.04 6.04 re Based on standard AMA and HCPCS coding guidelines, for participating hospitals with a lab fee schedule, HealthLink will recognize the codes 87635 and U0002, and will allow drive thru COVID-19 tests according to the lab fee schedule. Boards and Commissions. 5.778 TL endstream endobj 90 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream (4) Tj q hTj1ELy)"R7n$Dn=; v.1owBqMl|Q({\J)j_ .V;l{ o>JJ(/r%cn>M) BT 1.482 1.989 Td In-network providers - Covered at 100%, no member cost share. q "> smith and nephew workday . W Date of birth (MM/DD/YYYY) . /Tx BMC Rockford: 4920 E. State Street Rockford, IL 61108 . Q The cost of COVID-19 FDA-approved vaccines will initially be paid for by the government. 51 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<0A46AC8BC5FC4ADFA2E9EE643F1CCAB4><7A74A929B22F4724A5F1E9230CCF8674>]/Index[51 259]/Info 50 0 R/Length 272/Prev 153856/Root 52 0 R/Size 310/Type/XRef/W[1 3 1]>>stream Box 411424 St. Louis, MO 63141 endstream endobj 110 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 322 S Green St Ste 400. please complete the HealthLink Health Insurance Claim Form and mail to . Prompt for Providers-Press 2, then select 5. to speak to a Provider Services Representative. Community Care Alliance of Illinois. Q BT BT Telehealth Services subject to this Executive Order's coverage requirements may be provided by any in-network physicians, physician assistants, optometrists, advanced practice registered nurses, clinical psychologists, prescribing psychologists, dentists, occupational therapists, pharmacists, physical therapists, clinical social workers, speech-language pathologists, audiologists, hearing instrument dispensers, other mental health providers, and other substance use disorder treatment providers, as long as they are licensed, registered, certified, or authorized to practice in the State of Illinois, regardless of whether or not the in-network provider was originally established prior to the COVID-19 pandemic in any designated telehealth network for the policy, contract, or certificate of health insurance coverage. Download the PDF form Helping you return to work What diagnosis codes would be appropriate to consider for a patient with known or suspected COVID-19? 0.749023 g (4) Tj Members should contact their employer or benefit administrator to confirm the $0 cost share for vaccination; and to confirm coverage for COVID-19 testing and treatment. To submit your reimbursement claim by mail, download and fill out the PDF form below. 2022-2023 State Plans. An increase in prior authorization (PA) requirements from health insurance companies is placing administrative and financial burdens on primary care offices across the United States. 1.482 1.989 Td This information will be updated when the release date changes. You are diagnosed with COVID-19, your patients care you provide to our members and our healthcare partners! 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