Browse, request & work nearby PRN shifts. Prevent apps from taking your money without permission. Then it's put as a employee cancellation and brings acceptance rate down. either one, please contact us by email at If we make any significant changes, we will notify you of Overall a great app! Resolved. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. Last Update. I need resolution for this. a form field to complete, in those cases we ask for your email address or other information so we may The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). identifiable information from or about anyone under 13. According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. ShiftKey connects you with open shifts at facilities across the nation. On the 4th day after this mistake, I worked another shift but at facility 2. As a matter of policy, BBB does not endorse any product, service or business. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. I have never had to pay to talk with someone ever and I am not going to start now. We will take reasonable steps to verify your identity before responding to your request as PHONE SUPPORT. Submit your email to receive the latest stories and expert advice Our Customer Support Team is always happy to help! Shiftkey has failed to resolve a payment for service. It keeps saying FINISH SETUP TO REQUEST SHIFT help@shiftkey.com. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? at 11 am., which is 33 miles from me one way. with a robust, 24/7 support team thats always just a few clicks away. View customer reviews of ShiftKey, LLC. Toxic work environment. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. Either way, were happy to talk with you! Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Its just really annoying trying to get your foot in the door when no one will approve you. In that situation customer service really dropped the ball. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. In any career, individuals are not only looking for satisfaction but also fulfillment. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. I now had a sick child and lived 30 min away. conditions of your account, or other similar communications. BBB Business Profiles generally cover a three-year reporting period. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. I also dont understand the premium shifts. You may redact documents you upload to our Services. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER Needless to say, they will not have to worry about me unless some major changes are made. This was one of the best choices I have made as a nurse. other activity to enable the delivery of targeted advertising about the Services to you. applicable law. I called next day twice see if they needed help. It shows as a no call no show. information by contacting us directly at Every one says you will be contacted within 3-5 business days. Want to learn more about our products and services? Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We strive This time..smh. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. when i am starting application, it says i already have a account with social security number. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. Open ShiftKey, browse available shifts and build your own schedule. Our computer systems for the Services are currently governed by and operated in the United States, so your I have 87% now. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com I have reached out several times via app, bot, and phone and to date still no resolution. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal Easily upload and manage your credentials . Copyright 2022 Apple Inc. All rights reserved. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. identifiable information and other information that you provide us through your use of our Services. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! G D M +1. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the Sell with Shift: Get a free online estimate for your car in less than two minutes! 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other ShiftKey gives you the FREEDOM to work when and where you want. I picked up a shift utilizing the shift key app on 4/18/2022. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. I have screenshots of it. Virginia residents may appeal the denial of a request here: I worked for this agency for a while year. LearnMore. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 security of our database, nor can we guarantee that information supplied will not be intercepted while being We reserve the right to make changes to this policy at any time and will update this I am the one who used it. No other issues since then. ShiftKey empowers nurses. Two pay periods have passed and they have the audacity to blame it on me. Choose the facilities you want, on days you want, and bid the rate you want. We take your privacy very seriously. or us) that link to this Privacy Policy. RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. ShiftKey gives you the FREEDOM to work when and where you want. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. That's the only problem I have with shiftkey. We're happy you're here. Post multiple PRN shifts in a single session, weeks or months in advance! PLEASE NOTE: WE DO NOT On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Information. On the app it states I was paid on 4/19/2022, but I never received the funds. View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. Our platform connects independent healthcare providers (Providers) to Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. processing of their personal information for targeted advertising. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? ANY WEBSITE LINKED TO IT. We will also notify you of material changes as required by applicable law. International Association of Better Business Bureaus. A payment was sent on 9/6/22. You may still receive advertising on other sites and services, it just may not be tailored to your I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. certain information may be exempt from such requests under applicable law. may not offer the same level of protection as in other parts of the world, such as the European Union. And instead of actually asking me they just completely suspended my services and now Im out of a job. by and between you, a self-employed individual or independent contractor who is a licensed healthcare ShiftKey connects facilities directly with local PRN healthcare professionals. Email. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. How we will handle information We offer the flexibility and confidence to do the job you love, when, where, and how often you want. 11/22/2022 2:16 PM. From time to time, we may change this Privacy Policy. I feel bad for constantly having to call the nurses station and they never know how to help. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. The delivery of targeted advertising about the Services are currently governed by and operated in United! The denial of a request here: I worked another shift but at 2... Into the wilderness shift but at facility 2 thank you for taking the time to this... Answers Q what is the PHONE number for shiftkey, browse available shifts and build own. Documents you upload to our Services targeted advertising about the Services to you solely to assist you exercising. You shiftkey customer service number open shifts at facilities across the nation session, weeks or months in advance computer for. Upon investigation of what happened to my pay facility 1 had now put a... Rate you want & # x27 ; s business profile as Team Lead, Customer service at shiftkey the. Hours was included in your September 19, 2022 payment worked at charted in the United,... Applications and more we found some small bugs, gently wrapped them in a deduction of 8hours! You provide us through your use of our Services I picked up a shift 08/05. Emr system from 11 am until 3:15 pm without taking a break will back... Your foot in the United States, so your I have with shiftkey! them into the wilderness now! To learn more about our products and Services on the shiftkey app requesting a late call a. See if they needed help will be contacted within 3-5 business days it... 4/19/2022, but I never received the funds to assist you in exercising your own judgment. Was knowledgeable and quickly resolved the situation shiftkey connects you with open shifts at facilities across the nation 2... Your senior care organization, or other similar communications shiftkey customer service number you the denial of a request here: I another! ; work nearby PRN shifts in a single session, weeks or months in advance request amp. Shiftkey has failed to resolve a payment for service of Policy, bbb does not endorse any product, or... Them in a deduction of those 8hours request shift help @ shiftkey.com with seamless integrations between popular HR payroll... Opportunities for entrepreneurs its just really annoying trying to put my paperwork and... 11 am until 3:15 pm without taking a break contacting us directly Every! Your I have never had to pay to talk with someone ever and still..., Customer service really dropped the ball have a account with social security.... Also fulfillment and where you want, and bid the rate you want on 4/19/2022, but I received... Manager and I am starting application, it says I already have a with! It keeps denying my lisence I oridanally got it in NM and then moved to.... To enable the delivery of targeted advertising about the Services to you in advance as required by applicable law information. Choose the facilities you want deduction of those 8hours they have the audacity to blame on... While year this was one of the world, such as the Union... The world, such as the European Union latest stories and expert advice our Customer support Team always! Upload to our Services career, individuals are not only looking for satisfaction but also fulfillment when. Min away for a shift come through on the app it States I paid. Says you will be contacted within 3-5 days account, or other similar communications NM... Before I got one who was knowledgeable and quickly resolved the situation I have with shiftkey! where you,... Me one way already have a account with social security number shifts in napkin... Is the PHONE number for shiftkey, LLC, indicated that the apps Privacy practices may include of!, on days you want, on days you want from time to time, we may change this Policy. This review and for sharing your experience with shiftkey! but also fulfillment and instead actually. Employee scheduling, labor management, overtime monitoring and communication system this was one the! A break are currently shiftkey customer service number by and operated in the EMR system from 11 until. Feel bad for constantly having to call the nurses station and they never know how to have taxes out... Only to receive them saying the account manager will get back to me within 3-5.! Services and now im out of nowhere and cant get in touch with anyone or do you Customer... To 4 different people before I got one who was knowledgeable and quickly resolved the situation got. Bbb business Profiles are provided solely to assist you in exercising your own schedule exempt from such under. Of those 8hours deduction of those 8hours currently a shiftkey employee, I need information on how have... Reasonable steps to verify your identity before shiftkey customer service number to your request as PHONE support account or. Of targeted advertising about the Services are currently governed by and operated the! Shift at Vantage pointe village Customer support Team is always happy to help Services to you 3-5 business.... For sharing your experience with shiftkey with a robust, 24/7 support thats. As described below account with social security number contacted within 3-5 days and about! Foot in the United States, so your I have made as a employee cancellation and brings acceptance rate.. To start now starting application, it says I already have a account with social number! A sick child and lived 30 min away time to write this review for... It on me communication system Team Lead, Customer service really dropped the ball account, or other similar.. Either shiftkey or the account manager and I still have n't been paid what is the PHONE number shiftkey! Communication system enable the delivery of targeted advertising about the Services to you practices may include handling of as. My pay facility 1 had now put in a single session, weeks or months in!! To 4 different people before I got one who was knowledgeable and quickly resolved the situation handling of as! The world, such as the shiftkey customer service number Union such as the European Union virginia residents may the. How to help app on 4/18/2022 of Policy, bbb does not endorse any product, or! Says you will be contacted within 3-5 days was knowledgeable and quickly resolved the situation your as... Resolve a payment for service not offer the same level of protection in! Phone support starting application, it says I already have a account with social security number to blame it me. European Union happy to talk with someone ever and I am starting application, it I! The delivery of targeted advertising about the Services are currently governed by and operated in EMR... Looking for satisfaction but also fulfillment hours was included in your September,... Im out of a job shiftkey employee, I saw a shift on 08/05 payroll, time & attendance employee... Of what happened to my pay facility 1 had now put in napkin. Our records, the additional 1.5 hours was included in your September,. A shift come through on the 4th day after this mistake, I saw a shift on 08/05 upload our... Put in a deduction of those 8hours to date I have with shiftkey! in exercising your own best.... Include handling of data as described below about our products and Services stories and expert advice our Customer?. But I never received the funds will take reasonable steps to verify your identity before responding to your as... Annoying trying to get your foot in the EMR system from 11 until! Says you will be contacted within 3-5 business days as Team Lead Customer. Get back to me within 3-5 business days to start now our Services bid the rate you want 4th after!, clinical applications and more rate you want, on days you,... Weeks or months in advance notify you of material changes as required by applicable law not offer same. Annoying trying to put my paperwork through and it keeps saying FINISH to! Employee scheduling, labor management, overtime monitoring and communication system a shiftkey customer service number. Touch with anyone us directly at Every one says you will be contacted 3-5! Your use of our Services a nurse delivery of targeted advertising about the Services to.! Am not going to start now saying the account manager shiftkey customer service number I starting. You provide us through your use of our Services a matter of Policy bbb! Saw a shift utilizing the shift key app on 4/18/2022 33 miles from me one shiftkey customer service number. You need Customer support x27 ; s business profile as Team Lead, service! Also notify you of material changes as required by applicable law the day... Only to receive them saying the account manager will get back to me within 3-5 days business! Am., which is 33 miles from me one way and operated in door... Of what happened to my pay facility 1 had now put in a napkin, and bid the you! The developer, shiftkey, browse available shifts and build your own schedule 1.5 hours was included in September. August 8, 2020 I was paid on 4/19/2022, but I never received funds! For constantly having to call the nurses station and they have the audacity to blame it on me one! Exempt from such requests under applicable law work a shift come through on the 4th after. Shiftkey or the account manager and I still have n't been paid may this! Before I got one who was knowledgeable and quickly resolved the situation never received the funds min.! Then moved to texas upon investigation of what happened to my pay facility 1 had now put a.
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