A 140 ultra-wide field of view. Check Price On Amazon. Close All Background Apps. Navigate to the SimpliSafe Home Security Apps main menu, then pick Camera. Note: the Outdoor Camera's optimal temperature threshold is -4F to 122F Good luck and please post your outcome here if you get a chance. Additional comment actions. SimpliSafe Outdoor Camera Wireless Security HD 2-way Talk & Listen NEW IN BOX. There is blinking blue leds, then there will be 7 red blinking leds then back to blue. So we had them send us an outdoor camera charging cable. Outdoor camera has ver.1.7.3.312. However, the keypad has said the software was up to date when I first installed it in July I think. No. Unlimited Camera Recording. The Outdoor Camera goes into a deep sleep to preserve battery life, and it can take a few seconds to wake. Motion detection Motion sensors are calibrated to detect the unique heat signature of . Picture quality is good, I don't expect 4k HDR quality, but it is definitely good and smooth video quality (when it works) for a truly wireless . Third-party integrations. No. I have tried 4 different cameras. they all do exactly the same thing. After all the work with the Router, it turns out there is an issue with Simplisafes' software with Android 6.0.1 and the LG phone I had. This is also the only band your SimpliSafe Camera can connect to your router. You can upgrade your plan at any time here if youd like to be able to see these videos in your timeline. SimpliSafe Entry Sensor (Pack of 4) - Window and Door Protection - Compatible with The SimpliSafe Home Security System - Latest Gen. $49.99$49.99. Avotec.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. the problem is that when I review the footage, all I see is the footage of me right below the camera and turning around and leaving, about 60% of the time its the walking away portion only missing the "face". Outdoor Camera Video Not Working I have a brand new Outdoor Camera that I have been trying to get the live view (or any video) to work for a few weeks now. $169.99. Amazon Alexa, IFTTT. Sorry for the trouble you've been having. This is new, it use to work. This item: SimpliSafe Wireless Outdoor Security Camera. show more info. SS has an excellent diagnostic tool for the Simplicams that they are working on (quickly it is hoped) to put into the Outdoor camera section of the phone apps. Like all SimpliSafe devices, the SimpliSafe camera is designed for the budget-minded. There are several internet complaints regarding peoples Simplisafe cameras not connecting to their WiFi, app, or network and constantly flashing yellow lights, but no thorough troubleshooting instructions. If you have ruled out both battery and environment issues, you can try to troubleshoot your Wi-Fi connection. @cbclarke what are the settings you have for each camera? You should also check that the camera has the latest password for your network. $27.00 shipping. Just like all SimpliSafe devices, SimpliSafe cameras are built for budgeters. Here are several fast remedies you may do if you find yourself in this scenario. Is there a way this issue can be escalated? @coffeeworks The hope is the outdoor cams' performance will match that of the simplicam and doorbell pro. This should take no longer than 10 minutes, and you must be patient during that period. I would suggest trying that camera at a much closer range to the Base Station, just to test it out. We are compensated for referring traffic and business to these companies. Does anyone else experience this or have any suggestions? No, we haven't had any reports of any server issues lately. 3. eufy Outdoor Camera System. It could be installed too far away from your WiFi network, or it might not have enough bandwidth on your WiFi. Check that your smartphone or tablet can connect to the internet. This will force the camera to turn on and off which should help it reset. SimpliSafe cameras include a physical reset button, which should be sufficient to let you reset the camera. I can't see to find anything, i'm either missing video completely or there is some lag here from when motion is detected and video capture begins? Dont release the reset button until the cameras LED lights appear. SimpliSafe Outdoor Camera. One of the issues you may face when your SimpliSafe app isn't working properly is that the app is taking too long to load. Your SimpliSafe Camera will not be able to connect . Plus, all these cameras are easy to install yourself. Move the camera (by disconnecting and replugging it closer if required) so that it is directly next to the internet router. Since I've tested the wifi strength and speed, and it's ok; other cameras adjacent are working, it's got to be the Simplisafe exterior cameras. Installed the face and it lights up a white led, then chimes. It's everything you need to keep your home and family safe. Does Simplisafe Doorbell work with Google Home and Alexa? Discussions around our indoor camera, also known as the SimpliCam, happen here. I bought a new phone and it doorbell and camera installed instantly. Compatible USB adapter ( 5V, 7.5W+, 1.5A+, not included) A 2.4GHz network connection. (Do so by pressing and holding the button for three seconds.) Simplisafe is keenly aware of the issue and is working to resolve it and make the outdoor camera operate as well, if not better, than the indoor camera. 24/7 Police, Fire & Medical Dispatch. I've requested a call from our escalations team to see if we can get to the bottom of it. To optimize battery life, SimpliSafe Outdoor Cameras enter a deep sleep mode when not in use. If your SSID (wireless network name) and/or WiFi Password have recently changed, you must re-enter your password on your keypad. As far as my two outdoor cams, it is usually about 8 seconds . or Best Offer. Examine the color of your LED. One was running v1.4 and why does it not update to at least v1.7? Another thing to consider is that you may notice a solid yellow light on the camera after attempting to reset it. Holding down the Outdoor Camera speaker button will not allow the two-way audio to work properly. 7 bids. I've tested both within 15 feet of the base station and out to ~40 feet of the base station with no differences. Isn't the base supposed to find a new outside camera as soon as you install the face after charging the battery? While these cameras are not too sophisticated and require no additional wiring other than the power source, there is a chance that your wiring is not functioning properly, causing your camera to not respond and no light to appear on the indication. Incomplete recordings are usually due to poor Wi-Fi connectivity. If not, you may have to get a WIFI extender or another mesh point, depending on your setup. 2.0 x 2.0 x 2.2 inches. When the light starts flashing, you know the camera is being reactivated. I understand there is a v1.9 that went out a while ago, why do the cameras report they are up to date? If you are having problems with your camera (or if it doesnt work at all), check out this article to learn what to do in order to troubleshoot your SimpliSafe system. But then again, this means there's less technology to trip you up. If your SimpliSafe camera isnt operating properly, heres how to repair it. Does anyone have any idea's what would be causing this? The SimpliCam security camera (about $99) is a standalone device that you can use without other SimpliSafe equipment. SimpliSafe Wireless Home Security System. There is blinking blue leds, then there will be 7 red blinking leds then back to blue. I am still having the same problem of after I hook up all the doorbell wires, confirm the doorbell "dings", then I go to the app to set up the wifi like I have done with the other simplisafe camera I have in my . SimpliCam is a basic no-contract home security camera that can be used on its own or as part of a SimpliSafe home alarm system. SimpliSafe outdoor camera user experience. I charged the battery to 3 leds showing. Tried installing the camera thru the app and it will not let me go past checking for a update. Watch the video. The camera does NOT work while the battery is out (being charged) I purchased the power cord thinking it would help with the "waking" of the camera. This will help the signal reach further and allow you to see better. Discussions around our indoor camera, also known as the SimpliCam, happen here. For best coverage, move the camera to a location where it can cover the entire area youd like to capture. In my spare time, I learn python programming language. It is not needed. It can handle snow and rain and temperatures ranging from minus 20 degrees Fahrenheit to 113 degrees Fahrenheit. But regarding that one that somehow isn't able to put out video - how far is it from the Base Station? Check that your SSID is not concealed. But the number of notifications we received was off the charts. Move one of the cameras to the same room as the WiFi router and test it out there to see if range is an issue. If youve tried everything to reset your SimpliSafe camera and its still not working, then try unplugging it. SimpliSafe Video Doorbell Pro. However, Frontpoint's outdoor camera is cheaper than SimpliSafe at $139.99 versus $169.99. Troubleshooting tips for the SimpliSafe Security Camera. SimpliSafe cameras are excellent in terms of connectivity, optimization, and dependability, and you can rely on them for the protection of your home, business, or any other location where you may wish to put them. From their support article, found by googling "reset simplisafe outdoor camera" without the quotes: You can also try hard-resetting your camera by pressing and holding the button for three seconds. This review is mainly about the Simplisafe Outdoor Camera, the included sensors work and operating just like the other home security systems, nothing is new and exciting about.First off, the good:1. Aside from giving out useful information here, my hobbies include researching, listening to classical songs. Keep the button pushed for 20 seconds to reset the device. The Outdoor Camera is optimized to detect motion when people walk parallel across its line of sight, as opposed to directly up to it. SimpliSafe Extra Outdoor Camera Battery Pack. $178.64$178.64. Thanks for your patience. Yes i've already used that connection tool and I am well beyond the minimum specs for connectivity speed etc. Also, To troubleshoot, check that the power cable is plugged in and your home internet connection is functional. Trying to connect to a Plusnet router on 2.4GHz, just run the speed test on Wifi and getting 17.9mbps down and 15.5 up. View on SimpliSafe. When the buttons lights begin to flash, you can deactivate it. Is your SimpliSafe camera not connecting to WiFi or losing Wifi connection? Remove one battery for at least 10-15 seconds before putting it back in. Other key features of the SimpliSafe wireless outdoor security camera are its 80 dB siren . A screwdriver for mounting on wood or vinyl surfaces. I am a Mechanical Engineer with years of experience working in the Security Industry. More transparency might save me some time troubleshooting. I have yet to see a camera with a working video feed. After youve released the button, wait for the camera to finish resetting. The Outdoor Cameras optimal temperature threshold is -4F to 122F. Keep an eye on your home Watch live HD Video and audio 24/7 for free from your smartphone, tablet or computer. Even if you are reinstalling, you must choose Install Camera, Camera, and then the gear icon in the lower-left corner. Alerts you to trouble SimpliCam alerts you for free the instant it detects motion so you can see what's happening and take action. The PC Client cannot be used to set up a camera so there are no "Unfinished Setup" notices on the PC Client. A 7/64 drill bit for mounting on brick, stucco or tile surfaces. Turn it back on to WiFi or losing WiFi connection issues with WiFi Too far away from your WiFi routers network settings and make the network discoverable why a cameras WiFi connection be. 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